google ads

nuffnang ads

RICOH Error code list

-->
RICOH Error Code List:
Ricoh error codes are generally categorized into 9 categories. Each category starts with a unique number starting from 1 to9. A brief description is given below:
(a). 1xx Series (Scanning Related Problems)
CODE
POSSIBLE CAUSE
SC 101
Exporsure Lamp error
SC107
Scanner Lamp Regulator Malfunction
SC120
Scanner Home position Error
SC121
Scanner home position error 2
SC 122
Scanner home position error 3
SC 123
Scanner home position error 4
SC 124
Scanner Motor encoder signal error
SC 125
Scanner motor speed error1
SC 126
Scanner motor speed error2
SC 127
Scanner motor encoder rotating direction error
Sc 128
Scanner motor start error
SC 129
Scanner motor speed control error
SC 130
SBU defective error/ Scanner start abnormal
SC 131
F-Gate Asserted during shading
SC 142
White level detection error
SC 143
SBU Auto adjust error
SC 144
SBU Connection error
SC 150
Scanner ROM Mismatch
SC 170
Scanner DA1 Abnormal/Video processing
SC 171
Scanner DA2 abnormal
SC 173
Scanner Lamp regulator adjustment error
SC 174
Scanner DA2 abnormal
SC 181
CIS Lamp abnormal
SC 183
CIS auto adjustment error
SC 184
CIS Transmission error
SC 191
Bar Code Scanning error
SC 192
Automated SBU adjustment error/Bar code number is different
SC 193
Image Transfer Error
SC 194
SBU White level detection
SC 195
DF Gate Assert error
SC 196
DF Gate Negate error
SC 197
DF Gate Error
SC 198
Memory card error
SC 199
DF Scanning finish error
Troubleshooting Tips:
SC101:Exposure Lamp error:
·                     Exposure Lamp defective
·                     Check exposure lamp connections and the stabilizer board.
·                     Dirty scanner mirror or scanner mirror out of positions.
·                     SBU board defective
SC143:SBU white/black level correction error:
·                     Exposure lamp defected.
·                     Dirty white plate.
·                     BICU Board defective
SC198:Memory address error:
·                     The firmware program of the engine and the controller do no match.
·                     Controller Board defective
(b) 2XX Series For Laser Unit Problems
CODE
POSSIBLE CAUSE
SC201
Polygon Motor
SC220
Laser Sync Detect
SC221
Scan length detection
SC240
LD Power Supply Excessive
SC260
HP Sensor
SC261
HP Sensor not turning off
SC285
Line position Error
In some models (AF 2015 etc) 2xx error series does not exist.
(c) 3xx and 4xx Series Image Development Problems.
CODE
POSSIBLE CAUSE
SC320
Polygonal mirror motor
SC322
Laser synchronization
SC324
LD Drive current over
SC325
Magnification Correction
SC328
LD Unit Home Position Error2
SC330
LD Unit no initial setting
SC343
Yellow Sleeve Motor Lock
SC344
Magenta Sleeve Motor Lock
SC364
Hard Disk Drive
SC365
Image Storage Address Error
SC366
Hard Disk Bad Sector Maximum
SC371
Yellow TD Sensor Detection Error
SC372
Cyan sensor Detection Error
SC373
Magenta TD Sensor Detection Error
SC401
Transfer Output Abnormal
SC402
Transfer Roller Leak
SC403
Transfer Belt Position Sensor
SC405
Transfer Belt Position Abnormal
SC420
Cleaning Motor Lock
SC430
Quenching Lamp
SC440
Main Motor Lock
SC441
Development Motor Lock
SC457
Image Transfer Belt Cleaning Unit Position Error
SC460
Thermistor1 Temperature
SC461
Thermistor2
SC490
Toner Supply Motor Leak
Exhaust Fan Motor Lock
Main Fan abnormal
Transfer Bias Paper Attraction Roller Bias Leak
Troubleshooting Tips:
SC302:Charge Roller Current leakage
·                     Clean the machine well.
·                     Charge roller damaged.
·                     Poor connection of the PCU
SC392:Toner density sensor initial setting is not performed correctly.
·                     No developer
·                     Developing roller does not turn.
·                     Development roller coupling gear is not correctly attached.
·                     Poor connection of PCU
·                     ID sensor defective
SC402: Transfer roller lead error 2
·                     High voltage supply board defective
·                     Transfer/Separation unit set incorrectly
·                     Transfer roller damaged
(d) 5xx Series For Paper Feed and Fusing Problems
CODE
POSSIBLE CAUSE
SC500
Main motor/transport motor lock/Fusing motor error
SC501
Drawer 1 lift motor malfunction
SC502
2nd or 1st tray lift motor malfunction
SC503
Drawer3(or 2nd) lift motor error
SC504
Drawer 4 or 3rd lift motor malfunction
SC505
LCC Tray malfunction
SC506
Paper tray motor lock
SC507
LCT main/feed motor lock
SC508
Rear fence drive motor
SC509
Drawer 3 LCT right fence error
SC510
LCT lower limit error
SC511
LCC motor lock
SC515
Drawer left guide drive motor error, Tandem rear fence motor error
SC516
Drawer 1 side guide motor error
SC520
Paper tray error/Duplexer jogger drive motor error
SC521
Duplexer jogger driver motor error 2
SC522
Duplex-Side fence jogger HP error
SC524
Duplex-End fence jogger HP error
SC530
Bypass feed motor lock/fusing fan motor error
SC531
Fuser/Duplexer reversing motor error
SC541
Fuser thermistor open/ Hot Roller thermistor open
SC542
Fuser Temperature warm-up error
SC543
Fuser overheat error1
SC544
Hot roller fusing lamp lower limit temperature detected
SC545
Fuser lamp overheat error 2
SC546
Fuser ready temperature malfunction
SC547
Zero cross signal malfunction/ Fusing temperature does not increase
SC548
Fusing installation error
SC550
Fusing web end
SC551
Pressure roller thermistor open
SC552
Pressure roller warm up error
SC553
Pressure roller overheat
SC554
Pressure roller low temperature abnormal
SC555
Pressure roller ready temperature abnormal
SC557
Pressure roller temperature does not increase
SC558
Zero cross signal abnormal
SC590
Exhaust/Fusing fan motor error/used toner collection motor error
SC591
Toner supply motor error
SC592
Toner bank motor error
SC599
Copy exit tray motor lock
Troubleshooting Tips:
SC500:Too much load on the drive mechanism
·                     Some gears or other rotating parting has been jammed.
·                     Developing unit is over toned.
·                     Main motor or its driving board is defective.
*Before replacing motors or sensors, first check the mechanical load.
SC 541:Fusing thermistor open:
·                     Machine is plugged into low line voltage.
·                     Fixing thermistor is defective or out of position.
·                     Some loose connection
·                     Power Supply board defective
SC590:Left exhaust fan motor error
·                     Loose connection of the exhaust fan motor.
·                     Too much dust in the fan causing too much load on the motor driver.
(e) 6XX: Communication errors
CODE
POSSIBLE CAUSE
SC600
Communication Error Between Main Control and Operation Panel Boards
SC634
Key/ Card Counter Device Error
SC636
Communication Error Between BICU & Paper Feed Control PWA
SC696
Communication Error Between Engine Boad and Finisher
Troubleshooting Tips:
SC621:ADF connection error
·                     An incorrect ADF is installed on the machines.
*The connector of the ADF is removed while the machine is in the energy save mode.
(f) 7XX: Peripherals Problems
CODE
POSSIBLE CAUSE
SC700
RADF Original Pickup Malfunction
SC702
RADF Feed Motor Lock
SC703
RADF Transport Motor Lock
SC704
RADF Original Exit Motor Lock
SC705
RADF Bottom Plate Motor
SC721
Sorter Bin Motor
SC722
Finisher/Sorter Jogger Motor
SC727
Finisher Stapler Rotation error
SC728
Finisher paper stack height error
SC733
Finisher Lower Tray lift Motor
SC760
ADF Gate Abnormal
SC770
Display Editor Abnormal
Troubleshooting Tips:
SC700:ADF pickup problem
·                     Home sensor is defective
·                     ADF board or pickup roller mechanism is defective.
SC733:Finisher lower tray lift motor
·                     stack height sensor or lower tray limit sensor may cause this problem
(g) 8XX: Controller Errors
CODE
POSSIBLE CAUSE
SC800
Startup Without Video output End
SC804
Startup Without Video Input End
SC818
Watchdog Error, Software Malfunction
SC819
Kernel Mismatch, Download Firmware again
SC820
Self Diagnostic Error,Download Firmware again
SC855
Wireless LAN card problem detected
SC857
USB Interface Error Detected
SC868
Incorrect Data is detected in the SD card
SC870
Address Book Data stored on the hard disk was abnormal
Troubleshooting Tips:
SC 826:Self diagnostic error:
NVRAM on the controller board is defective and must be replaced.


SC855:Wireless LAN card error
·                     Poor Connections between LAN card and the printer
·                     Defective controller board.
·                     Defective wireless LAN card.


Disclaimer:

Please note that this detail is just for information. Do not try to repair a machine if you are not a qualified technician. Technicians should also not take this information as a substitute of technician manuals.


CODE
POSSIBLE CAUSE
SC410
 paper seperation leak
SC411
Separation bias leak error
SC420
Cleaning motor lock
SC422
PCC Leak
SC430
Quenching lamp error
SC440
Main motor lock/drum
SC441
Development motor lock
SC450
Paper transfer bias leak
SC451
Paper transfer belt motor lock
SC452
transfer belt mark detection error
SC455
Paper transfer belt discharge corona current leak
SC456
Paper transfer unit position error
SC457
Image transfer belt cleaning unti position error
SC460
Thermistor 1 temperature error
SC461
Thermnistor 2 error
SC471
Transfer Belt HP sensor error
SC490
Toner supply motor leak
SC492
Cooling an motor lock
SC493
Exhaust fan motor lock
SC495
Toner recycling unit error
SC496
Toner collection bottle error
SC497
Toner recycling motor error
SC-101
Exposure lamp, lamp stabilizer board, dirty white plate, dirty optics, SBU board, CCD
SC-103
Power problem
SC-104
Exposure lamp problem, main relay optics board, electrical noises or communication error
SC-105
Zero cross, main relay, optics board, FUSE 804 on DCPS or AC drive board on FT series 
SC-120-123
Scan home problem, sensor, scan motor, (EX-IPU board or fuse FU103 Aficio 400, 401, 500)
SC-121
Scan home or fuse FU4Scan home or fuse FU106 Aficio 550/650
SC-124
Scan motor encoder or scan motor
SC-125
Scanning to slow speed
SC-126
Scanning too fast speed
SC-127
Scan motor or optics board
SC-128
Scan start speed wrong; motor, board, drive section 
SC-129
Scan speed problem; motor or PSU
SC-130
SBU error
SC-140 / 141
Lens vertical home sensor
SC-142 / 143
Lens horizontal home sensor
SC-144 /145
3rd scan home sensor problem
SC-190
EX-IPU board Aficio 400, 401, 500Optics thermistor FT 7950, 7960, 7970 series  
SC-192
Automatic SBU adjust error, SBU, BICU, exposure lamp regulator, exposure lamp, dirty white plate
SC-193
APS sensor FT 7950, 7960, 7970 series
SC-194
IPU white level detect (too low) same as 192
SC-300-303
Charge corona
SC-302
Laser (polygon) motor problem
SC-302
Charge roller, HVT, or fuse FU5 (AFICIO 340, 350 series, 355, 450 series, and 455)
SC-302-01, 02, 03, 04
Charge corona assembly Aficio 550/650 SC-303Charge corona wire cleaner, disconnected or time out for printer
SC-304
Charge roller problem, ID sensor problem
SC-305
Time out error for memory or EX-IPU board or fuse FU103 on Aficio 400, 401, 500
SC-310-314
Potential sensor
SC-320
Laser motor problem
SC-321
Laser write problem, BCU board, EX-IPU board
SC-322
Laser 1 synch. Problem
SC-323
Laser drive problem
SC-324
Laser drive excess current draw problem
SC-326
Laser 2 synchronization error 
SC-327
Laser 1 home position error
SC-328
Laser 2 home position error
SC-329
Laser beam pitch error
SC-330
Laser diode no initial setting 
SC-331
Laser diode home error
SC-332
Laser diode present position error
SC-335-338
Laser motor polygon problem
SC-340
TD sensor output error
SC-341
Developer motor lockupTD sensor adjust error Aficio 551, 551P, 700, 700P
SC-342
TD sensor adjust error
SC-345
Toner collect motor lockupDeveloper bias loss Aficio 551, 551P, 700, 700P
SC-346
Toner recycle motor disconnected
SC-350
ID sensor error
SC-351
Vsg problem, bad drum, ID sensor
SC-352
TD (toner density) sensor problem or bad toner mix
SC-353
Vsp problem; image density sensor, drum, HVT, developer bias, needs cleaning
SC-354
Vsp problem; image density sensor, drum, HVT, developer bias, needs cleaning
SC-355
Toner density sensor or under toned
SC-356
Toner density sensor or over toned
SC-358
Image density sensor, drum, toner spray
SC-360
Hard disk drive error 1
SC-361
Hard disk drive error 2Incomplete drum potential calibration, check imaging formation assembly FT 7950, 7960, 7970
SC-362
Image compression errorHard disk drive error Aficio 551, 551P, 700, 700P SC-363Data transmission error
SC-364
Data transmission time out errorVd out of specs, drum, drum potential sensor, charge corona FT 7950, 7960, 7970Hard disk drive error Aficio 551, 551P, 700, 700P
SC-365
Image storage errorVI out of specs, drum, drum potential sensor, charge corona, dirty optics FT 7950, 7960, 7970
SC-366
CRC error Aficio 550/650Vr out of specs, drum, drum ground FT 7950, 7960, 7970Hard disk bad sector maximum Aficio 551, 551P, 700, 700P
SC-367
Hard disk bad sector maximum Aficio 551, 551P, 700, 700P
SC-370-01 thru 07
Drum potential sensor error Aficio 550/650
SC-370-374
IMAC error Aficio 551, 551P, 700, 700P
SC-376, 380, 382, 384, 386, 388
Data transmission problem Aficio 551, 551P, 700, 700P
SC-390
CRC error Aficio 551, 551P, 700, 700P
SC-390-1
Toner density sensor error
SC-390-2
Toner density sensor error 
SC-391
Developer bias problem or FU103 on Aficio 550/650  Image storage address error Aficio 551, 551P, 700, 700P
SC-392
Toner density sensor
SC-395
Developer bias problem
SC-400, 401
Transfer roller error Aficio 551, 551P, 700, 700P 
SC-401
Transfer roller positive error problem
SC-401-1
Transfer roller/belt short
SC-401-2
Transfer roller/belt open or fuses FU104, FU115, FU116 Aficio 550/650
SC-402
Transfer roller negative error problem or open
SC-403
Transfer belt position error, electromagnetic clutch release or fuse FU5
SC-405
Transfer belt position error, electromagnetic clutch release or fuse FU5
SC-405
Scanner problem; BCU, EX-IPU board or SCU on Aficio 400, 401, 500
SC-411
Separator bias
SC-430
Quenching lamp error
SC-440
Main motor locked or drum motor locked
SC-441
Developer motor locked
SC-490
Exhaust fan problem or ozone fan problem
SC-491
Laser cooling fan locked
SC-492
Cooling fan problem 
SC-493
Bridge fan problemExhaust fan locked Aficio 551, 551P, 700, 700P
SC-494
Fuser fan locked
SC-495
Toner recycling unit problem
SC-496
Toner collector bottle problem
SC-497
Toner recycling motor problem
SC-500
Main motor lockedBypass motor locked FT 7950, 7960, 7970
SC-501-1 & 21st 
Tray lift problem
SC-502-1 & 22nd 
tray lift motor problem
SC-503-1 & 23rd 
tray lift motor problem
SC-504-1 & 24th 
tray lift problem
SC-505
LCT tray
SC-506
Optional tray motor locked
SC-507
LCT motor locked
SC-508
Tandem rear fence motor
SC-509
Tandem side fence motor
SC-510-1 & 2
LCT lift problemPaper feed motor problem Aficio 551, 551P, 700, 700P
SC-511
Tandem side fence motor errorLCT motor error Aficio 551, 551P, 700, 700P
SC-515
Tandem rear fence motor Aficio 551, 551P, 700, 700P
SC-516
Tandem side fence motor Aficio 551, 551P, 700, 700P
SC-520
Duplex or fuser drive problem FT 7950, 7960, 7970
SC-521
Duplex side fence drive problem
SC-522 & 523
Duplex jogger home position FT 7950, 7960, 7970
SC-524
Duplex end fence drive problem
SC-530
Bypass motor locked or fuse FU106 on Aficio 551, 551P, 700, 700P
SC-531
Fusing duplex motor locked
SC-541
Fuser thermistor open
SC-542
Fuser temperature too low or fuse FU107 on Aficio 551, 551P, 700, 700P
SC-543
Fuser temperature to high
SC-544
Fuser temperature too low
SC-545
Fuser temperature to high 
SC-546
Fuser ready temperature unstable
SC-547
Zero cross problemFuser lamp stays on, AC drive board, optics board FT 7950, 7960, 7970
SC-548
Fuser unit not installed
SC-590
Toner collector motor problemCooling fan Aficio 220/270 series
SC-591
1 bin tray motor
SC-600
Communication problem between SCU and operation
SC-601
Communication problem between BICU and scannerCommunication problem between BCU and EX-IPU board Aficio 400, 401, 500Communication problem between SBU and SBICU Aficio 550/650Communication problem between MCU and BICU Aficio 551, 551P, 700, 700P SC-602Communication problem between BICU hard disk drive boardCommunication problem between BCU and fuser control unit on Aficio 400, 401, 500Communication problem between Hard disk drive board and SBICU Aficio 550/650Communication problem between BICU and hard disk drive board Aficio 551, 551P, 700, 700P
SC-602-2, 2, -3
Communication problem between BICU and ADF
SC-604
Communication problem between BCU and high voltage board
SC-605
Communication problem between SCU and BCU
SC-610
Communication problem between IOB and duplex unit
SC-610, 611, 612
Communication problem between BICU and ADF
SC-620
Communication problem between BICU and ADF
SC-621
Communication problem between BICU and finisher
SC-623
Communication problem between BICU and paper tray unit
SC-624
Communication problem between BICU and LCT
SC-625/626
GA5 data transfer error; EX-IPU or softwareCommunication problem between BICU and finisher Aficio 551, 551P, 700, 700PCommunication problem between BICU and LCT Aficio 1035, 1045
SC-627
Communication problem between BICU and LCT Aficio 1035, 1045
SC-630
Communication problem between line adapter and CSS center (Japan)
SC-635-636
Communication problem between BICU and paper feed board Aficio 551, 551P, 700, 700P
SC-640
BICU data transfer sum check error
SC-641
BICU control data transfer problem
SC-650, 653
Key card (Japan)
SC-670
Engine or BICU error
SC-672
Op panel to controller problem
SC-690
BICU problem (12C)
SC-691
Communication problem between BICU and fax controllerBICU problem (12C) Aficio 1035, 1045
SC-692
Communication problem between BICU and print controller boardBICU problem (12C) Aficio 1035, 1045
SC-694
Communication problem between BICU and scanner board
SC-696
Communication problem between IOB and finisher
SC-700
ADF P/U problem
SC-701
ADF P/U problem
SC-702
ADF feed in motor
SC-703
ADF transfer motor
SC-704
ADF feed out motor
SC-705
ADF bottom plate motor
SC-720
Finisher transport drive motor problem
SC-721
Finisher tray shift or shift motor problem
SC-722
Finisher jogger motor
SC-723
Finisher stack feed motor problem
SC-724
Finisher stapler hammer motor
SC-725
Finisher stack feed out motor
SC-726
Finisher shift/lift motor
SC-727
Finisher stapler rotation motor
SC-729
Finisher punch motor
SC-730
Finisher stapler position motor 
SC-731
Finisher exit guide motorFinisher exit open/close motor problem Aficio 1035, 1045
SC-732
Finisher up tray shift motor problem
SC-733
Finisher stack feed out motorFinisher lower tray shift motor problem Aficio 1035, 1045
SC-734
Finisher lift motorFinisher lower tray shift motor problem Aficio 1035, 1045
SC-735
Finisher exit guide motorFinisher pre-stack motor Aficio 551, 551P, 700, 700P
SC-736
Finisher exit guide plate motor
SC-737
Finisher waste stapler full
SC-738
Finisher shift tray lift motor
SC-740
 1000 sheet finisher error
01: Shutter error
02: Exit error
03: Upper exit plate error
04: Jogger motor
05: Stapler motor
06: Stapler hammer motor
07: Tray lift motor
08: Shift tray height sensor
09: Back up RAM
0A: Communication error
SC-741
1000 sheet finisher error in saddle stitch area
 01: Position plate motor
 02: Folder roller motor
 03: Shutter guide motor
 04: Booklet jogger motor
 05: Stapler motor
 06: Folder plate motor
 07: Connector
 08: Switch
SC-750
Interchange connection problem
SC-751
Bridge connection
SC-752
Finisher connection
SC-760
ADF gate problem 
SC-770
Shift tray motor
SC-800
Control board bad
SC-804
Control board bad
SC-819
Software application error
SC-820
Control board or software
SC-821
Control board
SC-822
Bad HD
SC-823
Bad control board or NIC
SC-824
NVRAM or battery bad
SC-826
NVRAM bad
SC-827
Memory problem
SC-828
Bad control board or firmware
SC-829
RAM DIMM or control board bad
SC-835
Control board or connector
SC-836, 837
Font ROM bad
SC-838
Clock generator problem
SC-850
NIB or control board bad
SC-851
IEEE 1384 interface board or control board bad
SC-860, 861
Hard drive problem, connection or cable
SC-862, 863
Returned, Bad sector in hard drive
SC-864
Abnormal HD data transfer
SC-865
Hard drive error 
SC-900
Electrical copy counter problem reached 10 million or NVRAM problem
SC-900-01
Mechanical counter
SC-901
Mechanical counter or fuse FU4
SC-921
MSU hardware errorCopier feature expander hardware error Aficio 220/270
SC-940
Main switch problem or main board 
SC-951
Gate signal error 
SC-953
Scanner image setting error (Software)
SC-954
Printer image setting error
SC-955
Memory setting error
SC-956
Scanner parameter error
SC-957, 958
Scan error
SC-959
Printer setting ID error
SC-960
Printer return ID error
SC-961
Printer ready ID error
SC-962
Memory setting ID error
SC-963
Memory finishing error
SC-964
Printer ready error
SC-970
Scan error
SC-980
Program loading error or hard drive access error
SC-981
Hard drive response error
SC-982
Hard drive construction error
SC-984
Hard drive response errorControl board, BICU or connection bad Aficio 1035, 1045
SC-985
Control board, BICU or connection bad Aficio 1035, 1045
SC-986
Software problem 
SC-990
Communication problem between BICU and input output board or software performance error
SC-991
Software problem
SC-996
FCU board or firmware problem
SC-997, 998
Software or missing RAM or missing DIMM
SC-999
Program version error or fuser FU6 Program download problem, BICU, IC, NVRAM bad, power loss, board installed wrong Aficio 1035, 1045

No comments:

Post a Comment

My Blog List